Windows 8 MS Office 2013
Wife has this recurring problem with MS word. Receives these messages when opening docs or c doing save as:
Word could not create the workfile. Check the temp environment variable.
The file or directory is corrupted and unreadable.
Microsoft database says that first error is an issue with Temporary Internet Files in Internet Explorer being in wrong place. I unhid hidden files and tried the move folder option. Wasnt sure where to move it safely ( novice here). It worked for a few days.. Used CCleaner to clean cache. Also only helped temporarily.
And yesterday, only temporarily, had problems d/ling due to temp files issue.
Also tried system restore and received following:
The writer experienced a non-transient error if the B.U. Process is retried, the error is likely to reoccur.
Lastly, noticed under Users - there is my wifes Folder which is the on PC boots into, and there also is a Default user folder. I saw a Temporary Internet Files folder in Default user but when I opened my wifes user folder it was not there in Windows folder (even with files unhidden). I tried to create one and received message that it already exists & do I want to merge the new one with the invisible existing one........
MS also gave this as a fix option (not tried):
Click Start, and then click Run.
Type regedit in the Openbox, and then click OK.
Locate and then click the following registry subkey:
HKEY_CURRENT_USER \Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
Double-click the Cacheregistry entry, type the following in the Value databox, and then click OK: %USERPROFILE%\AppData\Local\Microsoft\Windows\Temporary Internet Files
Close Registry Editor.
Is it IE, Word, do I reinstall them, or try an MS Office alternative ( and bypass the issue)?
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