I was trying to install IE 11/64 bit on Windows 7 sp 1. The install failed. I have tried to roll back the change by un-checking Internet explorer 11 from the "Turn Windows on or off features screen". I have tried to reinstall IE 11 and it says that a newer version is already installed. Restored point failed to fix the issue. I downloaded the clean program (MicrosoftFixit50195.msi) from MS website and that didn't help. Any ideas? I have tried most of the KB article to no avail. Below is the general details from the windows event viewer.
Faulting application name: iexplore.exe, version: 8.0.7601.17514, time stamp: 0x4ce7a313
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x5315a05a
Exception code: 0xc06d007f
Fault offset: 0x000000000000940d
Faulting process id: 0x12a4
Faulting application start time: 0x01cf85ac98dc62cb
Faulting application path: C:\Program Files\Internet Explorer\iexplore.exe
Faulting module path: C:\windows\system32\KERNELBASE.dll
Report Id: d7cecc22-f19f-11e3-9ddf-40f02f82643e
Results from the detail tab:
System
- Provider
[ Name] Application Error
- EventID 1000
[ Qualifiers] 0
Level 2
Task 100
Keywords 0x80000000000000
- TimeCreated
[ SystemTime] 2014-06-11T19:37:38.000000000Z
EventRecordID 17841
Channel Application
Computer xxxxxxxxxxxxxxx
Security
- EventData
iexplore.exe
8.0.7601.17514
4ce7a313
KERNELBASE.dll
6.1.7601.18409
5315a05a
c06d007f
000000000000940d
12a4
01cf85ac98dc62cb
C:\Program Files\Internet Explorer\iexplore.exe
C:\windows\system32\KERNELBASE.dll
d7cecc22-f19f-11e3-9ddf-40f02f82643e
Any in site is appreciated.
Thanks.
↧