Gracie's going nuts and I promised her I'd try to help., and I know you guys here know almost everything! She's doing a big presentation and has a PowerPoint slideshow to support it. The slideshow contains some video (mp4) and quite a few sound clips (were in mp3 but in PowerPoint they are showing as m4a) in addition to the usual images and text. On her desktop, running Win 8 and PowerPoint 2013 (through her Office 365 subscription), everything works like a charm. But on her laptop, running Vista and Office 2010, none of the videos nor the sound clips work, and she's panicking.
She'd like to try upgrading her laptop to Windows 7 (it can't handle Win 8) so she can use one of her 5 Office 365 licenses to install the newer PowerPoint, which won't work on Vista. But there are two questions (here's where I'm hoping you can help):
1. Is there anywhere she can still get a legit license for Windows 7? I know some disks are still being sold on Ebay, etc. but are they really legit? Any stores still carrying them?
2. If she does install Win 7 and then installs Office 365, that may not solve the issue---a friend with Win 7 and Office 2010 says the videos and sounds don't play because some codec is missing, and I'm wondering if that is because only Win 8 has the right codecs already installed. It works fine on my desktop and hers, but they're both running Win 8, and my laptop is older than hers.
Running the show online in PowerPoint Online, the videos and sound don't work even on our Win 8 computers, so that isn't an option either.
Any thoughts to help out an old friend? Thanks!
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The truth of a thing is the feel of it, not the think of it. -- Stanley Kubrick
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