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[Tip] Bing as an IT Troubleshooting Tool

siteshot://2296750 quote:Using Bing for technical instant answers and automated solutions William Keener Engineering Program Manager responsible for Support Diagnostics and Automated Solutions Bing has been providing factual instant answers (and translation instant answers) for some time now, but recently they added "technical" instant answers for questions about Microsoft products and technologies or technical support issues. My previous team built the content management system that our internal content delivery teams are now using to add technical instant answers to Bing. Here's an example technical instant answer for the "Cortana" search term ... Read more @ http://blogs.msdn.com/b/williamk/archive/2014/10/31/using-bing-for-technical-instant-answers-and-automated-solutions.aspx Related: Bing as an IT Troubleshooting Tool http://windowsitpro.com/cloud/bing-it-troubleshooting-tool Bing: "Windows update troubleshooter" http://www.bing.com/search?q=windows%20update%20troubleshooter&qs=n&form=QBRE&pq=windows%20update%20troubleshooter&sc=8-27&sp=-1&sk=&ghc=1&cvid=7fe6d2b5195947b39f50d398a3b71a7f Bing: "Cortana" http://www.bing.com/search?q=Cortana&qs=n&form=QBRE&pq=cortana&sc=8-7&sp=-1&sk=&cvid=e178342422564070928ad0f855756e38 -- non nova, sed nove primum non nocere

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