Every time I try to open a Word document sent from someone else Word crashes when the splash screen comes up. The only workaround I found for this is when I save the document, right click it, go to properties and under security press the 'unblock' button. Once I do this, then I can open the document. Is there a way to fix this? This is from the event viewer error report.
Log Name: OAlerts
Source: Microsoft Office 15 Alerts
Date: 12/31/2015 3:38:06 PM
Event ID: 300
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: Peter-PC
Description:
Microsoft Word
Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
(C:\...\Accurate Answer JAN 2016.docx)
P1: 200494
P2: 15.0.4779.1001
P3: c1sgP4:
Event Xml:
300
4
0
0x80000000000000
38
OAlerts
Peter-PC
Microsoft Word
Word experienced an error trying to open the file.
Try these suggestions.
* Check the file permissions for the document or drive.
* Make sure there is sufficient free memory and disk space.
* Open the file with the Text Recovery converter.
(C:\...\Accurate Answer JAN 2016.docx)
200494
15.0.4779.1001
c1sg
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