Quantcast
Channel: Microsoft forum - dslreports.com
Viewing all articles
Browse latest Browse all 8524

[WIN10] KB3172985 Update: Installation Issue

$
0
0
Last week I downloaded and tried to install Windows 10 Version 1511 for x64-based Systems (KB3172985). After downloading this update I restarted my system. This is when my problem began. The restart takes my system to a Blue Screen where it says the following: system_thread_exception_not_handled (amustor.sys) My system attempts, but is unable, to make repairs. I can then Restore my system to a time prior to downloading (KB 3172985). After the restore is complete my system boots into Windows without any problems. I run sfc /scannow and no file integrity issues are noted KB 3172985 automatically downloads again and when I try to restart the system I get the same error message and have to Restore my system once again. The following are a couple of questions I have regarding this issue: 1. If I DISABLE the SD device ( I am using the most current driver) that uses amustor.sys will it resolve the problem? 2. If I UNINSTALL the SD device that uses amustor.sys will it resolve the problem? Any other suggestions/advice to address this issue is appreciated. BTW, what makes this so frustrating is that Windows 10 does not allow a user to hide and disable a problem update.

Viewing all articles
Browse latest Browse all 8524

Trending Articles