I do not know how to explain this coherently. Buy a laptop in March from a national store. They set up MS account and password, google and firefox. There is also no less than 5 anti-virus installed.
Fast Forward to Fall when this person downloads a zillion recipes and the Bible. Between the FF update and FF Reset, and Google update, the Bible and church work plus a zillion recipes are missing.
Owner is now acting as Admin and does not know why or how ??? The computer pukes at least once a day. To make life even better, the idiot who set up her MS account set it up incorrectly. The owner has not been able to: access the account, change the account, create a new account, or create a new password so the MS store and App can be accessed.
It is a mess. The owner is stressed. I live 1000 miles away and I am trying to keep my friend from throwing the PC through the window.
HELP!
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Mac: No windows, No Gates, Apple inside
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