Hi
I had a BSOD today (REGISTRY ERROR) while online, and a black screen the other day - I had to use the tower button to shut down. I used the BlueScreenView and have a ss of that. I also noticed that both incidents showed a PSHED.dll Platform Specific Hardware Error Driver
and showed mcupdate.dll (both in the bottom pane). I also noticed that everything in the bottom pane moved - I have no idea why.
Edit: I also noticed that both Top Entries have the following files highlighed in the bottom pane: ntoskrnl.exe and srv2.sys. The second entry also has win32k.sys highlighted.
When I reinstalled the OS recovery I used Add/remove to remove Mcafee and I also used the Macafee Removal tool, but I think I should probably use it again?
Can anyone tell from the BlueScreenView what caused this and If I can prevent it, or hopefully that they were isolated incidents?
Thank you.
Sincerely, Libra
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